“We all know exactly what it feels like to be marginalised. And in order for organisations to achieve results – they can have the best strategy, they can have the best products – people have to do those things. There’s nothing more fundamental to human performance than how we relate to one another as human beings. Recognising that the discretionary effort that you require from your people in order to achieve results can only be achieved if they all feel a sense of belonging, that they feel respected, included, and valued.”